Appraisal: LH Yard / Sales Assistant

Communication Skills Under Pressure *

Able to Weigh the Balance between Chatty and Business-Focused Conversation *

Professional and Positive Attitude *


Knowledge of U-Haul Equipment *

Create new reservations accurately by phone or in person (CSF) *

Use of Electronic Scheduling Log (ESL) *

Dispatching outgoing rentals *

Safe Move / Safe Tow *

Receiving returned rentals *

Complete level 1 inspections on all equipment. *


Product Knowledge *

Selling Moving Supplies *


Multitasking *


Co-Worker Communications *


Product Knowledge and Location *


Action Selling *


Internet Use *


Cell Phone Use *


Times In and Out *

Number of Hours *


Grooming and Attire *


Office Orderliness *


Workstation Stocked with Adequate Supplies on a Daily Basis *

Orderliness *


Restroom cleanliness *

Restroom stock *


Cleanliness *

Orderliness *


Stock *

Purchasing *


Retail Yard Pricing *


Forklift, Loader, Excavator and other Equipment Operation *


Microsoft Word Knowledge (and Google Docs Equivalent) *

Microsoft Excel Knowledge (and Google Docs Equivalent) *


Keeping Deadlines *


Sales Meetings *