Appraisal: Lehi Cashier

Definitions: Cashier = Employee Sales Manager = Supervisor Regular appraisals are a communication tool that helps clarify for employees and their managers what job duties are required, what excellent performance means, how to achieve excellent performance, and at what level the employee is currently performing at. Evaluations help employees determine where they need to strive or try harder. Ultimately, appraisals help the whole organization to perform better; they ensure company success and that we all continue to enjoy working at American Stone for years to come.

Have you completed all applicable on-line training courses? *


Knowledge of U-Haul Equipment *

Create new reservations accurately by phone or in person (CSF) *

Use of Electronic Scheduling Log (ESL) *

Dispatching outgoing rentals *

Safe Move / Safe Tow *

Receiving returned rentals (Level 1) *


Product Knowledge *

Selling Moving Supplies *


Communication Skills Under Pressure *

Able to Weigh the Balance between Chatty and Business-Focused Conversation *

Professional and Positive Attitude *


Frequency of Answering Phone Calls *

Phone Etiquette *


Multitasking *


Corresponding Departments Receiving Important Correspondence *

Corresponding Departments Receiving Unnecessary Correspondence *

Uses Correct Method of Contact According to Urgency *

Business Oriented Communication with Supervisor and Co-workers *


Co-Worker Communications *


Attention to Detail in Customer Sales and Invoicing *


Product Knowledge and Location *


Action Selling *


Internet Use *


Cell Phone Use *


Times In and Out *

Number of Hours *


Grooming and Attire *


Office Orderliness *


Workstation Stocked with Adequate Supplies on a Daily Basis *

Orderliness *


Till Balancing *


Credit Card Documentation for Pre-paid Orders *


Daily Receiving *


Restroom cleanliness *

Restroom stock *


Cleanliness *

Orderliness *


Stock *

Purchasing *


Showroom Pricing *


Forklift Operation *


Microsoft Word Knowledge (and Google Docs Equivalent) *

Microsoft Excel Knowledge (and Google Docs Equivalent) *


Keeping Deadlines *


Filing *


Sales Meetings *