Appropriate Supervisor Communications
Follow the “Communication with Supervisors” policy, as outlined in the “Communications and Productivity” Knowledge article. This includes screening incoming phone calls and letters to supervisors and others; specifically, deciding who, at the lowest level of the organization, or otherwise who best, can effectively deal with the incoming correspondence.
Supervisor Receiving Important Correspondence *
Supervisor Receiving Unnecessary Correspondence *
Follow Up *
Uses Correct Method of Contact According to Urgency *
Business Oriented Communication *
Calendars and Reminders
Ensure that tasks are accomplished in a timely manner.
Calendars and Reminders *
Operate and manage the office switchboard, warmly welcoming guests and customers in person or on the telephone, answering or directing inquiries.
Frequency of Answering Phone Calls *
Phone Etiquette *
Appropriate Co-Worker/Customer Communications
Keep conversations with customers and co-workers business-oriented as much as comfortably reasonable, to make the best use of time.
Appropriate Co-Worker/Customer Communications *
Follow the “Internet Use” policy, as outlined in the “Communications and Productivity” Knowledge article.
Internet Use *
Cell Phone Use
Follow the “Cell Phone Use” policy, as outlined in the “Communications and Productivity” Knowledge article.
Cell Phone Use *
Grooming and Attire
Follow the “Grooming and Attire” Policy.
Grooming and Attire *
Time Management for Supervisor
Work to ensure only the highest-level tasks are taken care of by those whose time is most valuable. (This task excluding writing and dealing with customers as these are addressed as other tasks in this list).
Time Management for Supervisor *
Use the Open ERP projects/task manager to note and prioritize tasks. Log every task (such as calls, or equipment that needs repairs), establishing deadlines for each, updating progress until each is resolved. Add followers to tasks as relevant. Add a note every time an action (like a phone call) is undertaken. Effective record keeping using the task manager means that any time you are not present, anyone should be able to pick up where you left off. Any notes on paper are regarded as your own personal notes, and cannot take the place of Open ERP, which is our standard method of all company communication. This includes coordinating with any contractors on additional tasks that need to be done, such as Open ERP.
Task Documentation *
Star Stone Liaison
Act as a liaison between supervision and Star Stone quarries, ensuring sufficient quantities of product on order is produced; this includes regular communication follow up and quantity adjustments.
Star Stone Liaison *
Work with service providers to maintain and ensure properly operating office equipment. Order and stock sufficient supplies for office equipment.
Office Equipment *
Office Equipment Supplies
Microsoft Word Knowledge
Microsoft Word Knowledge *
Effectively “multitask,” jumping from one task to the next with little or no down time.
Follow through and complete tasks on time or by deadline.
Keeping Deadlines *
Employee successfully and accurately files documents physically and electronically utilizing an organized nomenclature and filing system.
Purchase Orders and Supplier Invoices
Purchase orders/Supplier Invoices are completed with an accompanying purchase order, equipment/asset number and or location.
Purchase Orders/Supplier Invoices *
Receipts are signed, digitized, and filed.